About Device, Application, and Usage
- Device Compatibility
- There may be usage issues with Huawei phones, Galaxy Tab, or Huawei tablets.
- Login Issues
- If you’re having login problems, you may have forgotten your password.
- You must be connected to a network via Wi-Fi or GPRS.
- Headset Channel Compatibility
- If 8 or more channels out of the 14 channels in the headset are working, you can get efficient results with Auto Train Brain software.
- Subscription Period
- Your subscription is extended for the duration your headset is in maintenance.
- Performance Issues on Android Phones
- Screen freezing may occur when the phone’s power is insufficient and the child’s neurofeedback needs are very high.
- In this case, it’s recommended to do 5-minute activities.
- It’s also advised to have the child examined by a neurologist.
- Free Trial Period
- If you download and use the application for free, your account will be canceled after 15 days.
- Copyright and Video Usage
- Some YouTube videos may be copyrighted. You may not be able to use these videos in Auto Train Brain.
- Spotify Mode
- In Spotify mode, you can play music, audiobooks, and YouTube videos in the background.
- EEG Device Connection
- First, open the EMOTIV LAUNCHER application on your phone and connect the EEG device to this application.
- Make sure your Bluetooth is turned on.
- Then start Auto Train Brain and press “Query Device” to view the connected device. Proceed by pressing continue.
- Dream Modes
- Use Dream-1 and Dream-2 NF3 modes for 15 minutes each.
- After usage, do activities like reading books or solving tests.
- Consult a neurologist after 2-3 months for protocol changes.
- Default Mode Measurements
- Take measurements in Default mode for 2 minutes before starting use.
- After 30 minutes of neurofeedback, take measurements in Default mode for another 2 minutes.
- Measurements taken in Default mode provide more accurate information.
- Connection and Neurofeedback Issues
- If no Arrow is displayed or you’re not earning points during neurofeedback:
- You may have a connection problem.
- Your brain may not need neurofeedback.
- You can try another protocol.
- If entropies stay at 0 when you press “Start”:
- You have a connection problem.
- Clear ATB from memory, restart, and ensure the connection is stable.
- Headset and Connection Drops
- If the connection between the headset and Auto Train Brain frequently drops during sessions, make sure the headset is fully charged.
- EMOTIV LAUNCHER Connection
- If you see 0% connection in EMOTIV LAUNCHER, make sure the pads are sufficiently wet.
